Non-medical in-home care
Our Services
Seven kinds of support for seniors, adults recovering at home, people living with disabilities, and family caregivers. Services can be combined into one personalized plan.
Example visit
A morning visit might begin with help getting up and showering, then dressing in clothes the person chose the night before, a medication reminder at the agreed time, and breakfast together before the caregiver tidies the bathroom.
Service 1 of 7
Personal Care Support
Some daily routines become difficult to manage alone, whether due to aging, recovery from surgery, a disability, or a chronic condition. Personal Care Support provides hands-on assistance with activities of daily living so people can continue living at home with dignity, safety, and comfort.
Who it may help
- Older adults who need help with bathing, dressing, or getting around
- Adults with a disability or long-term condition who want support with personal routines
- People regaining strength after an illness or hospital stay
Typical tasks
- Bathing and grooming assistance
- Dressing assistance
- Toileting and continence support
- Mobility and transfer assistance
- Medication reminders (non-medical)
- Mealtime assistance
Scheduling
- Often arranged around mornings and evenings, when routines are busiest
- Visit length depends on the tasks agreed in the care plan
- Can be combined with companion or homemaking support
Service boundaries
- Non-medical: no nursing, wound care, injections, or clinical procedures
- Medication support is limited to reminders; caregivers do not give medication
- Tasks are agreed in the care plan before visits begin
Questions to consider before your first conversation
- Which routines matter most, and at what times?
- What does the person prefer to do independently?
- Are there privacy or cultural preferences for personal care?
Example visit
An afternoon visit might include a short walk, a game of cards or a favorite hobby, help writing a shopping list, and a cup of tea while catching up on the week.
Service 2 of 7
Companion Care
Many people who are largely independent benefit from regular presence, conversation, and encouragement. Companion Care offers the social, emotional, and practical support of a consistent, caring companion at home.
Who it may help
- People who live alone and would value regular company
- Adults who are mostly independent but want help staying active and engaged
- Families who want someone checking in during the day
Typical tasks
- Conversation and companionship
- Safety supervision
- Hobbies and light activities
- Walks and accompanied outings
- Support with daily routines
- Friendly engagement that reduces isolation
Scheduling
- A few hours each week up to daily visits
- Regular days help build a familiar routine
- Works well alongside family visits
Service boundaries
- Hands-on personal care is arranged as Personal Care Support
- Outings follow the plan agreed with the family and the office
Questions to consider before your first conversation
- What interests and activities does the person enjoy?
- Which days feel most isolating?
- Are there places they would like to visit?
Example visit
A weekly visit might include changing bed linens, a load of laundry, cleaning the kitchen and bathroom, and preparing two or three meals for the days ahead.
Service 3 of 7
Homemaking Support
A clean, organized, and comfortable home supports safety and quality of life. When everyday household tasks become difficult, Homemaking Support fills the gap with practical help so the people who live there can focus on what matters most.
Who it may help
- People who manage personal care but find housework tiring
- Households adjusting after an illness or change in mobility
- Anyone who would benefit from help with meals and errands
Typical tasks
- Light housekeeping
- Laundry and linen changes
- Meal planning and preparation
- Grocery shopping and errands
- Home organization
- General household support
Scheduling
- Often weekly or a few times a week
- Available on its own or combined with other services
Service boundaries
- Light housekeeping, not deep cleaning or home repairs
- Tasks and priorities are agreed in the care plan
Questions to consider before your first conversation
- Which household tasks are hardest right now?
- Are there dietary preferences for meal preparation?
- How are groceries usually paid for and stored?
Example visit
A Saturday respite visit might cover lunch, an afternoon activity, and dinner, following the routine the family wrote down, so the family caregiver can have a full afternoon away.
Service 4 of 7
Respite Care
Caring for a loved one at home is demanding. Respite Care gives family caregivers dependable, short-term relief so they can recharge, while the person receiving care keeps their familiar routines.
Who it may help
- Family members who provide most of the care themselves
- Families with work, travel, or appointments to cover
- Caregivers who need regular time to rest
Typical tasks
- Temporary in-home coverage
- Scheduled respite visits
- Supervision and companionship during breaks
- Following the established routine
- Support while family members work or travel
Scheduling
- Regular (for example, a few hours each week) or occasional
- Longer coverage, such as during travel, is discussed in advance
Service boundaries
- Caregivers follow the routine and tasks agreed in the care plan
- Non-medical support only
Questions to consider before your first conversation
- What does a typical day look like for your loved one?
- Which times would give you the most useful break?
- Who should be contacted if something changes?
Example visit
In the first week home, a midday visit might include help with a shower, preparing lunch, a reminder to take medications at the time on the discharge instructions, and a short walk around the house.
Service 5 of 7
Recovery at Home Support
Coming home after a hospital stay, surgery, injury, or serious illness is a vulnerable time. Recovery at Home Support provides reliable non-medical help with daily life while a person regains strength, alongside any care their medical team provides.
Who it may help
- Adults returning home from hospital or rehabilitation
- People recovering from surgery or illness at home
- Families arranging support before a discharge date
Typical tasks
- Help settling in after discharge
- Mobility and safety support
- Meal preparation
- Medication reminders
- Transportation to follow-up appointments
- Help re-establishing daily routines
Scheduling
- Support is often greater in the first weeks and reduced as strength returns
- Schedules are reviewed as recovery progresses
Service boundaries
- Follows the discharge instructions; does not replace home health or nursing care
- Non-medical: no wound care, injections, or therapy exercises beyond encouragement
Questions to consider before your first conversation
- When is the expected discharge date?
- What did the hospital team recommend for the first weeks?
- Which appointments need transportation?
Example visit
A weekday visit might include help with the morning routine, reviewing the day's plan together, preparing lunch, and accompanying the person to a community activity they chose.
Service 6 of 7
Disability & Independent Living Support
Adults living with physical, intellectual, or developmental disabilities deserve to live at home, take part in their communities, and stay as independent as possible. This service provides consistent, person-centered daily assistance built around each person's routines and goals.
Who it may help
- Adults living with physical, intellectual, or developmental disabilities
- People moving toward more independent living
- Households that want consistent, familiar support
Typical tasks
- Mobility assistance
- Routine and scheduling support
- Personal care and hygiene assistance
- Household help
- Companionship and community engagement
- Support that encourages independence
Scheduling
- Regular, consistent schedules help routines stay predictable
- Visits can be planned around work, school, or programs
Service boundaries
- Non-medical support only
- The person's own goals and choices lead the plan
Questions to consider before your first conversation
- Which goals matter most to the person receiving support?
- Which tasks should the caregiver encourage rather than do?
- Are there communication preferences or tools to use?
Example visit
An afternoon visit might follow the same familiar order each day: lunch, looking through photographs or music the person enjoys, a short walk, and a calm transition into the evening routine.
Service 7 of 7
Memory & Cognitive Support
Memory loss, confusion, and cognitive decline bring particular challenges for individuals and families. Memory & Cognitive Support provides calm, structured, non-medical care in the familiar environment of home, designed to complement any clinical care already in place.
Who it may help
- People living with memory loss or dementia at home
- Families who want consistent routines and supervision
- Family caregivers who need trusted support
Typical tasks
- Safety supervision
- Support with structured routines
- Companionship and meaningful activities
- Help with daily living tasks
- Calm redirection
- Consistency in a familiar setting
Scheduling
- Consistent days and times help build familiarity
- The amount of support is discussed with the family and reviewed over time
Service boundaries
- Complements, and does not replace, medical or clinical care
- Non-medical support only
Questions to consider before your first conversation
- What routines and activities help your loved one feel settled?
- Are there times of day that are harder?
- How should changes be shared with the family?
At a glance
Compare Our Services
A side-by-side summary. Every service is non-medical, and services can be combined.
| Service | Typical focus | May help | Scheduling | Outside this service |
|---|---|---|---|---|
| Personal Care Support | Hands-on help with bathing, grooming, dressing, toileting, mobility, and mealtimes, delivered with dignity and respect for personal routines. | Older adults who need help with bathing, dressing, or getting around | Often arranged around mornings and evenings, when routines are busiest | Non-medical: no nursing, wound care, injections, or clinical procedures |
| Companion Care | Regular, friendly company: conversation, activities, outings, and a reassuring presence that reduces isolation. | People who live alone and would value regular company | A few hours each week up to daily visits | Hands-on personal care is arranged as Personal Care Support |
| Homemaking Support | Practical help that keeps the home running: light housekeeping, laundry, meal preparation, groceries, and errands. | People who manage personal care but find housework tiring | Often weekly or a few times a week | Light housekeeping, not deep cleaning or home repairs |
| Respite Care | Short-term relief for family caregivers: scheduled or occasional coverage while you work, travel, or rest. | Family members who provide most of the care themselves | Regular (for example, a few hours each week) or occasional | Caregivers follow the routine and tasks agreed in the care plan |
| Recovery at Home Support | Non-medical help after illness, surgery, or a hospital stay: mobility, meals, appointment transport, and getting routines back. | Adults returning home from hospital or rehabilitation | Support is often greater in the first weeks and reduced as strength returns | Follows the discharge instructions; does not replace home health or nursing care |
| Disability & Independent Living Support | Consistent, person-centered daily support for adults living with disabilities, encouraging independence at home and in the community. | Adults living with physical, intellectual, or developmental disabilities | Regular, consistent schedules help routines stay predictable | Non-medical support only |
| Memory & Cognitive Support | Calm, structured, non-medical support for memory loss: familiar routines, gentle redirection, and companionship at home. | People living with memory loss or dementia at home | Consistent days and times help build familiarity | Complements, and does not replace, medical or clinical care |
All Frontline Aide services are non-medical. Caregivers do not provide nursing or clinical care. Caregivers can remind a person to take their own medication, and open a container if asked, but do not give medication.
Not sure which fits?
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Answer a few questions about the help needed and when. You will get a summary of services to talk through with our team. No email address needed.
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Office: Monday to Friday, 8 AM to 5 PM. We respond to new inquiries within one business day.